How to Write a Customer Service Resume
The process of creating a successful customer service Resume or CV (Curriculum Vitae) will require you to highlight your relevant experience and skills. A well-written resume or CV and a strong cover letter, along with a professional LinkedIn profile, could make a an enormous difference when applying for an offer. At Broken Hill Resume, we specialize in offering resume and CV writing services covering letter writing, as well as LinkedIn profile optimization to make your profile stand out your competitors. In this article, we’ll discuss how to write about customer service on a resume or CV, demonstrate the skills of customer service on a resume or CV and offer tips on how to convey customer service capabilities.
How do you describe the customer service in an application or resume:
When describing your customer service experience, be sure to focus on specific jobs and duties. Use action verbs such as "assisted," "resolved," or "responded," to describe your work. Also, be sure to include any pertinent indicators, such as customer satisfaction rates, to demonstrate your impact.
How do you display customer service skills in a resume or CV:
Alongside describing your experience, it’s important to emphasize specific skills that are applicable to customer service. These include communication and problem-solving abilities. Include any relevant certificates or training like a customer service class or a certificate in a specific customer service software.
What should I write about in regards to customer service skills:
When you write about your customer service skills, focus on the most crucial and relevant abilities for the job you’re applying for. For example, if the job involves a lot of phone communication, highlight your skills and experience in phone customer service.
How do I write my personal experience as a customer:
When writing about your experience with your customer service experience, include specific examples and measure your accomplishments. For example, instead of saying "Helped customers with their queries," say "Assisted an average of 50 clients per day in their queries, resulting in a 90% satisfied rate."
Following these steps and guidelines, you can develop an excellent customer service resume CV, cover letter, and LinkedIn profile that shows your skills and experience and make you a good candidate for customer service positions. Remember not to proofread the resume, CV and cover letter prior to sending it out and think about getting help from a professional Broken Hill Resume if you need assistance.
