How to describe customer service on a Resume

Posted by Broken Hill Resume on 6 Jun 2025

When trying to get a customer service job, it’s important to list your relevant experience and skills on your resume. A well-written resume will make the difference in getting the job you’ve always wanted. Here at Broken Hill Resume, we specialize in providing resume writing services to aid you in standing out from the crowd. In this article, we’ll go over tips on how to describe the level of customer service in your resume.

  1. Use action verbsin talking about your experience with customer service, use action verbs like "assisted," "resolved," or "responded." These verbs indicate how you’ve actively involved in customer service and have achieved results.
  2. Make sure to include specific job duties and responsibilities. Be clear when describing your service experience. Instead of declaring that you "worked in customer service," mention that you "managed the team of customer service representatives and took care of customer complaints."
  3. Incorporate relevant metrics such as customer satisfaction levels to show your effectiveness. For instance, "increased customer satisfaction by 15% through effective method of problem-solving."
  4. Customize your resume: tailor your resume to the specific customer service job you’re applying for. Include the relevant skills and experience that are most relevant to the job.
  5. Make sure you proofread your resume and get professional assistance Make sure you proofread your resume prior to making it available to ensure there are no errors. If you require help look into professional help through Broken Hill Resume.

Following these steps that you will be able to craft a resume for customer service that effectively highlights your relevant experience and capabilities. Make sure to tailor your resume to the specific position you’re applying to and be sure to proofread your resume prior to submitting it. Broken Hill Resume can also assist with the creation of a strong resume that showcases your talents as well as your experience.

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