How to present Customer Service on a Resume

Posted by Broken Hill Resume on 5 Jul 2026

When applying for a customer service position, it’s crucial to list your relevant experience and skills on your resume. A well-written resume will make the difference in getting the job you want. In Broken Hill Resume, we specialize in offering resume writing services to help you stand out from the rest of the applicants. In this post, we’ll discuss tips on how to talk about customer service in a resume.

  1. Use action verbsin describing your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs show how you’ve actively involved in customer service and achieved outcomes.
  2. You should include specific job responsibilities and responsibilities. Be precise in describing your customer service experience. Instead of saying "worked in customer service,"" write "managed the customer service representatives and took care of customer complaints."
  3. Provide metrics: Include relevant measures such as satisfaction levels to show your contribution. For instance, "increased customer satisfaction by 15% by using effective strategies for solving problems."
  4. Create a custom resume by tailoring your resume to match the customer service position you’re applying for. Highlight the skills and experience that you have that will be most useful for the position.
  5. Check your resume for errors and seek help from a professional Before you submit your resume, proofread it. making it available to ensure it is error-free. If you need assistance, consider seeking professional help at Broken Hill Resume.

By following these tips and guidelines, you can write a resume for customer service that effectively highlights your relevant experiences and abilities. Keep in mind to adapt your resume to the specific job you’re applying for , and ensure that you have it proofread before you submit it. Broken Hill Resume can also assist you in creating a successful resume that highlights your strengths and experience.

Absolutely the BEST. Tanja was very professional and kind and took the time to really understand my career change and what it was that i wanted out of my new resume. Cant recommend enough
Jack Taylor
Cannot speak highly enough about my new resume and cover letter. Tanja has done an amazing job. I haven’t needed a resume for 26 years as I’ve been with the same employer but due to the current situation with COVID-19 I’m out there having to get back into the game. The advantage of Tanja writing my resume is that she has a background in HR and understands what looks good and the importance of making an impact with key words. Tanja also helped me apply for a job with that required specific targeted responses. Many thanks great work and an effortless and seamless process.
Troyboiz S
A very professional service that achieves fantastic results. With my new look resume and cover letter, I applied for a job on Monday and had an offer by Friday. Highly recommended.
Joshua Booyens
Thank you for the lovely review Sharada, it really means a lot to our team at Broken Hill Resume. Wishing you absolutely every success with your new documents and a big thank you again.
Sharada Ragothaman
I was amazed how quickly and efficiently my request was making progress during COVID lockdown. First I made a contact in the chat where we had a short conversation. Then Tanja and Gemma from Broken Hill Resume contacted me over the phone where we discussed the particulars. I am good in my specialty, but writing resumes is not my strongest skill. As a result I got the resume and the cover letter reworked really well. I believe my chances of getting a good job got way better now than before.
Kateryna D
These guys are amazing in what they do. I used them in the last few days to apply for a government role & they will present you with the absolute best foot forward. Highly recommend them.
Jodie Laube
Thank you so very much, Tanja and team! Our resumes look amazing! Appreciate all your help!
Wilfred Botin
Very well detailed resume written by Tanja, beyond my expectations.
Luke C
Tanja provided outstanding service!! my resume and cover letter are now looking very professional! i am very pleased with this service and you are definitely getting your moneys worth. I also got a new job 1 day after sending out my resume. Big thank you to Tanja!!
Paula
I had Tanja write my personalised cover letter and resume, I cannot fault their quality and I'm hugely impressed it was worth every dollar. I'm just trying to make a career change and I feel this resume and cover letter were the missing link between me getting an interview or missing out. So well done to the team at Broken Hill resumes and a personal shout out to Tanja.
Blake Karafilis
How to present Customer Service on a Resume

Resume

We provide professional resume writing services.

How to present Customer Service on a Resume

Cover Letter

We provide professional cover letter writing services.

How to present Customer Service on a Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to present Customer Service on a Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer professional resume writing services and our very seasoned resume writers will make sure that your new resume sticks out from the rest.

We are a team of highly qualified and experienced HR professionals, recruiters, and consultants who are dedicated to providing you with an excellent, well-written resume or cover letter.

We pride ourselves on our extensive knowledge of top-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a wide variety of industries and professions means that we can produce a high-quality, powerful resume that suits your specific requirements.

Our goal is to deliver you with a striking and impressive resume that is correctly optimised for success in Broken Hill‘s competitive job market.

We offer a 100% satisfaction guarantee on all of our writing services, so you can be confident that you will be fully satisfied with your brand new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 202 475